TERMS OF SERVICE
OVERVIEW
This website is operated by Keyona Jewellery (“Keyona”), a brand offering premium silver jewellery and curated jewellery collections through its online platform.
Throughout the site, the terms “we”, “us”, and “our” refer to Keyona Jewellery.
Keyona offers this website, including all information, tools, and services available from this site, to you (the user), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing products from Keyona Jewellery, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features, tools, products, or services added to the Keyona platform shall also be subject to these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically. Continued use of the website constitutes acceptance of those changes.
Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell Keyona products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses, malware, or destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
Headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time without obligation to update prior information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities.
We have made every effort to display product colors and images accurately; however, display variations may occur depending on device screens.
We reserve the right to limit sales, quantities, or discontinue products at any time.
We do not guarantee that product quality will meet expectations or that errors will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
You agree to provide accurate, current, and complete purchase and account information and to update it promptly when required.
For more details, please review our Return & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsements.
Your use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to external websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Complaints regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS & FEEDBACK
By submitting comments or feedback, you grant us the right to use, edit, publish, and distribute them without restriction or compensation.
You agree that comments will not violate any third-party rights or contain unlawful or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for unlawful purposes, violating intellectual property rights, spreading malware, or interfering with security features.
We reserve the right to terminate access for violations.
SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY
The Service and products are provided “as is” and “as available” without warranties of any kind.
Keyona Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service or products.
Where liability limitations are not permitted by law, liability shall be limited to the maximum extent allowed.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Keyona Jewellery and its affiliates from any claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate access if you fail to comply with these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Keyona Jewellery and supersede any prior agreements.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the jurisdiction of courts located in India.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or replace any part of these Terms by posting changes on this page.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to: